Pohorje Village Wellbeing Resort - Family Apartments Bolfenk**** - Pohorje

Bernarda T.

Zelo slaba izkušnja, glede plačila in nestrokovne obravnave. 2x sauna z večerjo ( po objavljenem ceniku na njihovi spletni strani 2x 45€) in 1x kopanje ( po objavljenem ceniku na njihovi spletni strani 1x 15€) , 1x sva imela kopanje gratis, so nama računali 117€. Ko sva jih opozorila na napako, je gospa na recepciji rekla, da ne moremo gledati cenika, ker oni imajo več opcij cen in, da se ne želi kregat in, da mi teh 8€ ( ne vem kako je prišla iz 12€ na 8€- očitno je izbrala neko drugo opcijo) lahko vrne, vendar ji je nadrejena rekla, da zraven večerje ne moreva dobit brezplačne pijače, ki bi nama drugače pripadala. Zaupanja vredni. Bravo. Zgodba še ni končana. Predlagam kopanje , kjer za 40€ po osebi dobite prijazni pozdrav, toplo vodo v bazenu, koriščenje saune od 12.00 ure in ne od 16.00 ure tako kot tukaj, z brisačo za sauno in kopalnim plaščem, lepšim ambientom in boljšo higieno.

Leonard K.

Dam vse 5 ker je to to kar smo iskali in še več.

Dario

Proveli smo tri prekrasna dana što u šetnjama po šumama, što uživajući u bazenu. Vjerujem da ćemo se ponovno jednom vratiti.

Dorit S.

General
- the pool is free to use but it is cold
- the sauna is 26€ surcharge, and for two steambaths and two saunas that’s not worth it. When we went the steambaths were not even hot and one of the saunas has color changing lights - however the lights changed very suddenly and in between it was completely dark? The sauna was also not at the advertised temperature at all.
- the power went out in our room on our last night

Room
- the room is large enough, but the beds were uncomfortable (one very hard, the other very soft)
- The daily room cleaning did not even get rid of obvious dirt and dust in the entryway
- They also gave us new towels every day even though we put them on the hanger to keep using it
- In terms of sustainability: there’s unpackaged bathrobes to rent in the room for 6€ - however if they’re not used they’d still have to be cleaned for hygiene after each guest as they’re in the room the entire time - that’s very unsustainable
- The shutters on the windows slam against the wall at night if its windy
- The door is thin and you can hear everything happening in the hallway

Food
- breakfast is okay but coffee is very bitter. Most days for warm options at breakfast there were three versions of eggs and two or three meats - nothing else that’s hot and vegetarian until our last day (pancakes & halloumi)
- The vegan milk option is rice milk only
- Dinner was worse, the salad bar had less options each day, the pasta was overcooked and the sauce a thick undefined mass, the vegetarian options were always just some random over or undercooked vegetable without sauce or anything else. Some days there was bread and cheese, some days not. the dessert options were clearly industrially made and had no taste at all.

Staff
- reception staff was kinda messy, it took forever to find our booking and they were downright rude when we wanted to book sauna time

Günther B.

Highly recommended to access via 929 Hoce, unless you accept narrow, partly gravel roads.

Kurt E.

stanko S.

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